Very similar to my post on
LCK0 hanging, there is a specific slant to the My Oracle Support document "Exadata Database Or ASM Instance Hung On IO Request When Single Cell Is Having Problem" via note ID 2002084.1 is worth checking out because there are some log entries we can look for to alert us about the next time we have this problem PLUS there is the bug that we can patch our system with too to prevent it!
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